FAQs

We require income of at least three times the monthly rent and review credit, background, and rental history according to our written rental criteria. If you have questions about your specific situation, our team is happy to talk it through with you before you apply.

For non-emergency maintenance, submit a request through the resident portal or contact the leasing office during business hours. For emergencies, use the on-call/emergency maintenance option—available 24/7.

Rent can be paid through our online portal using certified funds or a credit or debit card, and you can even set up automatic payments—just note that certain payment methods may include a convenience fee.

Rent is due on the 1st of each month. A grace period of 3 days may apply; payments received after the grace period may incur late fees as outlined in your lease.

You can apply online through our leasing portal or stop by the leasing office to apply in person. Each adult pays a non-refundable $100 application fee. Once you’re approved and select your home, a security deposit (typically $250 to one month’s rent) is paid at that time to reserve your apartment and help make your move-in process as seamless as possible.

Water and sewer charges are calculated based on, occupancy, or square footage and are billed through Zego. Those charges are simply added to your monthly statement so everything is easy to keep track of.

Our community is served by the Oncor electric grid, giving you access to many electric providers, and offers multiple options for internet and TV, including Spectrum, AT&T, Verizon, and T-Mobile. Residents set up and manage these services directly with the providers of their choice.

Each apartment home at Live Oaks at The Branch features stainless steel appliances, including a refrigerator, range, microwave, and dishwasher. Select homes offer a washer and dryer or washer and dryer connections, and many apartment homes also include walk-in closets and ceiling fans.

Our pet policy includes a non-refundable pet fee of $400 per pet and monthly pet rent of $20 per pet, with a maximum of two pets per apartment home. Breed and weight restrictions may apply, so we recommend reaching out to the office for the most up-to-date list of approved breeds and guidelines. To make move-in smooth for you and your pet, please be sure all pet fees are paid and any required pet paperwork is completed before your furry friend joins you in your new home.

Yes, Live Oaks at The Branch offers convenient on-site pet amenities, including a dog park and a pet wash/spa station. Residents can also enjoy nearby pet-friendly spaces such as University Crossing Trail and White Rock Lake Dog Park.

Utilities are not included in the rent at Live Oaks at The Branch. Residents are responsible for electric, internet, and cable, and typically pay a separate, usage-based charge for water, sewer, and trash that is billed through the community each month.

Live Oaks at the Branch is located near the Lakewood and Northeast Dallas neighborhoods, with convenient access to Northwest Highway and Central Expressway (US-75). The community is close to public transit options and surrounded by shopping, dining, parks, and entertainment, including White Rock Lake, Mockingbird Station, Lakewood Shopping Center, and nearby local restaurants and trails.

Yes, Live Oaks at the Branch accepts guarantors for qualified applicants. Approval and requirements depend on screening results and community policies.

The closest major airport to Live Oaks at The Branch is Dallas Love Field (DAL).

Live Oaks at The Branch is zoned to Dallas Independent School District (Dallas ISD).

Live Oaks at The Branch offers gated surface parking and rentable garage options. One-car garages are available for $75 per month, and two-car garages are available for $150 per month. Reserved parking and garages are subject to availability.

Southern Methodist University (SMU) is about a mile away from Live Oaks at the Branch.

Live Oaks at the Branch offers a variety of one- and two-bedroom floor plans, as well as townhomes.

Live Oaks at The Branch offers amenities such as a pet park, dog wash, 24-hour fitness center, rooftop spaces, and a resident clubroom. The community also offers storage options starting at $12, features one elevator in Building 2, and includes Luxer lockers for package delivery.

Yes, Live Oaks at the Branch is a pet-friendly community and we love our four-legged residents. We welcome both dogs and cats, with a maximum of two pets per apartment home, in line with our community pet policy.

Live Oaks at the Branch is located at 4670 Amesbury Dr, Dallas, TX 75206.